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| General
Information |
Terms & Conditions for Stay Contracts |
TERMS AND CONDITIONS
FOR ACCOMMODATION CONTRACTS |
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(Scope of Application)
Article 1
Contracts for Accommodation and related agreements to be entered into between
this Hotel and the Guest to be accommodated shall be subject to these Terms and
Conditions. And any particulars not provided for herein shall be governed by laws
and regulations and/or generally accepted practices.
2. In the case when the Hotel has entered into a special contract with the Guest
insofar as such special contract does not violate laws and regulations and generally
accepted practices, notwith standing the preceding Paragraph, the special contract
sall take precedence over the provisions of these Terms and Conditions.
(Application for Accommodation Contracts)
Article 2
A Guest who intends to make an application for an Accommodation Contract with
the Hotel shall notify the Hotel of the following particulars:
(1) Name of the Guest(s);
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation Charges(based, in principle, on the Basic Accommodation Charges
listed in the Attached Table No.1);
and
(4) Other particulars deemed necessary by the Hotel.
2. In the case when the Guest requests, during his stay, extention of the accommodation
beyond the date in Subparagraph (2) of the preceding Paragraph, it shall be regarded
as an application for a new Accommodation Contract at the time such request is
made.
(Conclusion of Accommodation Contracts, etc.)
Article 3
A Contract for Accommodation shall be deemed to have been concluded when the Hotel
has duly accepted the application as stipulated in the preceding Article. However,
the same shall not apply when it has been proved that the Hotel has not accepted
the application.
2. When a Contract for Accommodation has been concluded in accordance with the
provisions of the preceding Paragraph, the Guest is requested to pay an accommodation
deposit dixed by the Hotel within the limits of Basic Accommodation Charges covering
the Guest's entire period of stay (3 days when the period of stay exceeds 3 days)
by the date specified by the Hotel.
3. The deposit shall be first used for the Total Accommodation Charges to be paid
by the Guest, then secondly for the cancellation charges under Article 6 and thirdly
for the reparations under Article 18 as applicable, and the remainder, if any,
shall be refunded at the time of the payments of the Accommodation Charges as
stated in Article 12.
4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph
2, the Hotel shall treat the Accommodation Contract as invalid, However, the same
shall apply only in the case where the Guest is thus informed by the Hotel when
the period of payments of the deposit is specified.
(Special Contract's Requiring No Accommodation Deposit)
Article 4
Notwithstanding the provisions of Paragraph 2 of the preceding article, the Hotel
may enter into a special contract requiring no accommodation deposit after the
Contract has been concluded as sitpulated in the same Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as
stipulated in Paragraph 2 of the preceding Article and/or has not specified the
date of the payment of the deposit at the time the application for an Accommodation
Contract has beed accepted, it shall be treated as that the Hotel has accepted
a special contract prescribed in the preceding Paragraph.
(Refusal of Accommodation Contracts)
Article 5
The Hotel may not accept the conclusion of an Accommodation Contract under any
of the followings cases:
(1) When the application for accommodation does not conform with the provisions
of these Terms and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in
a manner that will contravene the laws or act against the public order or good
morals in regard to his accommodation;
(4) When the Guest seeking accommodation can be clearly detected as carrying an
infectious disease;
(5) When the Hotel is requested to assume an unreasonable burden in regard to
his accommodation;
(6) When the Hotel is unable to provide accommodation due to natural calamities,disfunction
of the facilities and/or other unavoidable causes; or
(7) When the provisions of Article 15 of the Chiba Prefectural Ordinance concerning
the enforcement of the "Ryokan" Business Law are applicable.
(Right to Cancel Accommodation Contracts by the Guest)
Article 6
The Guest is entitled to cancel the Accommodation Contract by so notifying th
Hotel.
2.In the case when the Guest has cancelled the Accommodation Contract in whole
or in part due to causes for which the Guest is liable(except in the case when
the Hotel has requested the payment of the deposit during the specified period
as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the
payment), the Guest shall pay cancellation charge as listed in the Attached Table
No.2. However, in the case when a special contract as prescribed in Paragraph
1 of Article 4 has been concluded, the same shall apply only when the Guest is
informed of the obligation of the payment of the cancellation charges in case
of cancellation by the Guest.
3.In the case when the guest does not appear by 6 p.m. of the accommodation date(2
hours after the expected time of arrival if the Hotel is notified of it) without
an advance notice, the Hotel mey regard the Accommodation Contract as being cancelled
by the Guest.
(Right to Cancel Accommodation Contracts by the Hotel)
Article 7
The Hotel may cancel the Accommodation Contract under any of the following cases;
(1) When the Guest is deemed liable to conduct and/or have conducted himself in
a manner that will contravene the laws of act against the public order or good
morals in regard to his accommodation;
(2) When the Guest can be clearly detected as carrying an infectious disease;
(3) When the Hotel is requested to assume an unreasonable burden in regard to
his accommodation;
(4) When the Hotel is unable to provide accommodation due to natural calamities
and/or other causes of force majeure;
(5) When the provisions of Article 15 of the Chiba Prefectural Ordinance concerning
the enforcement of the "Ryokan" Business Law are applicable; or
(6) When the Guest does not observe prohibited actions such as smoking in bed,
mischief to the fire-fighting facilities and other prohibitions of the Use Regulations
stipulated by the Hotel(restricted to particulars deemed necessary in order to
avoid the causing of fires).
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance
with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest
for any of the services in the future during the contractual period which he has
not received.
(Registration)
Article 8
The Guest shall register the following particulars at the front desk of the Hotel
on the day of accommodation,
(1) Name, age, sex, address and occupation of the Guest(s);
(2) Except Japanese, nationality, passport number, port and date of entry in Japan;
(3) Date and estimated time of departure, location on previous night and intended
destination; and
(4) Other particulars deemed necessary by the Hotel.
2. In the case when the Guest intends to pay his Accommodation Charges prescribed
in Article 12 by any means other than Japanese currency, such as traveler's cheques,
coupons or credit cards, these credentials shall be shown in advance at the time
of the registration prescribed in the preceding Paragraph.
(Occupancy Hours of Guest Rooms)
Article 9
The guest is entitled to occupy the contracted guest room of the Hotel from 3:00
p.m. to noon of the next day.
2. The Hotel may not with standing the provisions prescribed in the preceding
Paragraph, permit the Guest to occupy the room beyond the time prescribed in the
same Paragraph. In this case, extra charges shall be paid as follows.
(1) Up to 3 hours: one third of the room charge
(2) Up to 6 hours: one half of the room charge
(3) More than 6 hours: room charge in full
(Observance of Use Regulations)
Article 10
The Guest shall observe the Use Regulation established by the Hotel, which are
posted within the premises.
(Business Hours)
Article 11
The business hours of the main facilities, etc., of the Hotel are as follows,
and those of other facilities, etc., shall be notified in detail by brochures
as provided, notices displayed in each place, service directories in guest rooms
and others.
(1) Service hours of front desk, cashier's desk and etc:
A Closing time --- not applicable
B Front service --- 24 hours
C Exchange service --- 24 hours
(2) Service hours(at facilities) for dining, drinking and etc:
A Breakfast --- From 7:00 a.m. to 11:00 a.m.
B Lunch --- From 11:30 a.m. to 2:00 p.m.
C Dinner --- From 5:00 a.m. to 11:00 p.m.
(3) Service hours of auxiliary facilities:
A Shopping arcade --- From 8:00 a.m. to 8:00 p.m.
B Parking --- 24 hours
2. The business hours specified in the preceding Paragraph are subject to temporary
changed due to unavoidable causes of the Hotel. In such a case, the guest shall
be informed by appropriate means.
(Payment of Accommodation Charges)
Article 12
The breakdown and method of calculation fo the Accommodation Charges, etc., that
the Guest shall pay is as listed in the Attached Table No.1.
2. Accommodation Charges, etc., as stated in the preceding Paragraph shall be
paid with Japanese currency or by any means other than Japanese currency such
as traveler's cheques, coupons or credit cards recognized by the Hotel at the
front desk at the time of the departure of the Guest or upon request by the Hotel.
3. Accommodation Charges shall be paid even if the Guest voluntarily does not
utilize the accommodation facilities provided for him by the Hotel and are at
his disposal.
(Liabilities of the Hotel)
Article 13
The Hotel shall compensate the Guest for the damage if the Hotel has caused such
damage to the Guest in the fulfillment or the non-fulfillment of the Accommodation
Contract and/or related agreements. However, the same shall not apply in case
when such damage has been caused due to reasons for which the Hotel is not liable.
2. Even though the Hotel has received the "PASS MARK" (Certificate of
excellence of Fire Prevention Standard issued by the fire station), furthermore,
the Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected
fire and/or other disasters.
(Handling When the Hotel is Unable to Provide Contracted Rooms)
Article 14
The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard else where for the Guest insofar as practicable with the
consent of the Guest.
2. When arrangement of other accommodation can not be made not with standing the
provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation
fee equivalent to the cancellation charges and the compensation fee shall be applied
to the reparations. However, when the Hotel cannot provide accommodation due to
causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.
(Handling of Deposited Articles)
Article 15
The Hotel shall compensate the Guest for the damage when loss, breakage or other
damage is caused to the goods, cash or valuables deposited at the front desk by
the Guest, except in the case when this has occurred due to causes of force majeure.
However, for cash and valuables, when the Hotel has requested the Guest to report
its kind and value but the Guest has failed to do so, the Hotel shall compensate
the guest within the limits of 150000yen.
2. The Hotel shall compensate the Guest for the damage when loss, breakage or
other damage is caused, through intention or negligence on the part of the Hotel,
to the goods, cash or valuables which are brought into the premises of the Hotel
by the Guest but are not deposited at the front desk. However, for articles of
which the kind and value has not been reported in advance by the Guest, the Hotel
shall compensate the Guest within the limits of 150000yen, except in case where
loss or damage was caused intentionally or by gross negligence on the part of
the Hotel.
(Custody of Baggage and/or Belongings of the Guest)
Article 16
When the baggage of the Guest is brought into the Hotel before his arrival, the
Hotel shall be liable to keep it only in the case when such a request has been
accepted by the Hotel. The baggage shall be handed over to the guest at the front
desk at the time of his check-in.
2. When the baggage or belongings of the Guest is found left after his check-out,
and the ownership of the article is confirmed, the Hotel shall inform the owner
of the article left and ask for further instructions. When no instruction is given
to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall
keep the article for 7 days including the day it is found, and after this period,
the Hotel shall turn it over to the nearest police station.
3. The Hotel's liability in regard to the custody of the Guest's baggage and belongings
in the case of the preceding two Paragraphs shall be assumed in accordance with
the provisions of Paragraph 1 of the preceding Article in the case of Paragraph
1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph
2.
(Liability in Regard to Parking)
Article 17
The Hotel shall not be liable for the custody of the vehicle of the Guest when
the Guest utilizes the parking lot within the premises of the Hotel as it shall
be regarded that the Hotel simply offers the space for parking, whether the key
of the vehicle has been deposited to the Hotel or not. However, the Hotel shall
compensate the Guest for the damage caused through intention or negligence on
the part of the Hotel in regard to the management of the parking lot.
(Liability of the Guest)
Article 18
The Guest shall compensate the Hotel for the damage caused through intention or
negligence on the part of the Guest.
Attached Table No.1
Calculation method for Accommodation Charges, etc., for Hotels
(for accommodation facilities which do not provide breakfast and dinner, or which
do not provide dinner)
(Ref. Paragraph 1 of Article 2, Paragraph 2 of Article 3 and Paragraph 1 or Article
12)
| Total Amount paid by the Guest |
|
Contents |
Tax Calculation |
| Accommodation Charges |
(1) Basic Accommodation Charge(Room Charge)
(2) Service Charge((1)x10%)
(3) Tax (a-Consumption Tax)
|
a-Consumption Tax
((1)+(2))x5% |
| Extra Charges |
(4) Meals & Drinks and Other Expenses
(5) Service Charge ((4)x10%)
(6) Tax (b-Consumption Tax) |
b-Consumption Tax
((4)+(5))x5% |
Remarks of Attached Table No.1:
Those charges are subject to change to revisions of the Tax Laws concerned.
Attached Table No.2
Cancellation charge for Hotels (Ref. Paragraph 2 of Article 6)
|
Date When Cancellation of Contract is Notified |
Contracted
Number of Guests |
No Show |
Accommo-
dation
Day |
1 Day Prior to
Accommodation
Day |
9 Day Prior to
Accommodation
Day |
20 Day Prior to
Accommodation
Day |
| Individual |
1 to 14 |
100% |
80% |
20% |
|
|
| Group |
15 to 99 |
100% |
80% |
20% |
10% |
|
| 100 and more |
100% |
100% |
80% |
20% |
10% |
Remarks of Table No.2
1. The percentage signifies the rate of cancellation charge to the Basic Accommodation
Charge.
2. When the number of days contracted is shortened, the cancellation charge for
its first day shall be paid by the Guest regardless of the number of days shortened.
3. When part of a group booking (for 15 persons or more)is cancelled, the cancellation
charge shall not be charged for the number of persons equivalant to 10% of the
number of persons booked as of 10 days prior to the occupancy (when accepted less
than 10 days prior to the occupancy, as of the date) with fractions counted as
a whole number.
REGULATIONS
In order to maintain the generality and reliability of the Hotel Sunroute Plaza
Tokyo, guests of the hotel are requested to observe the following rules in accordance
with the "Provisions Governing Accommodation Agreements, Article 10".
The hotel reserves the right, in accordance with Article 7 of the Agreement, to
terminate a guest's stay at the hotel in the event that any of the following rules
are violated;
1. The use of any electrical appliances (such as hot plates, irons for heating
and/or cooking), other than those provided for by the hotel, is not permitted.
2. Smoking in bed, or other places where fires are apt to occur, is not permitted.
3. The following articles may not be brought into the hotel.
(a) Animals, birds, etc.
(b) Explosive and inflammable items, such as gun powder, gasoline.
(c) Articles with offensive and swords.
(d) Illegally owned guns and swords.
4. Creating a disturbance which annoys other guests and gambling in the hotel
are not permitted.
5. Meeting with visitors is not permitted in guest room.
6. The lobby, and/or the guest rooms, are not to be used as show-rooms or as business
offices.
7. Distributing advertising materials to other guests in the hotel is not permitted.
8. Ordering meals and drinks which must be delivered from outside the hotel is
not permitted.
9. Articles and laundry left in the hotel will be kept for the period of six months
after your departure if no advance notice or forwarding address has been given.
After that time, the articles and laundries will be disposed of as required by
Civil Law.
10. Rules regarding equipment and fixtures on the Premises.
(a) Refrain from using equipment and fixtures for purposes other than those intended.
(b) Please do not take equipment or fixtures out of the hotel.
(c) Removal or work on equipment or fixtures is prohibited.
11 Used of guest rooms for purposes other than lodging is not permitted.
NOTICE
(1) Please settle your payment at the time of departure, or when your charge has
exceeded 80,000 yen, or when you have received the weekly Bill.
(2) Only one receipt will be prepared for each room. If two persons are staying
in a room and want separate receipts, they are requested to notify the cashiers
to that effect as early as possible.
(3) If you have any question about your payment, please do not hesitate to contact
the front office clerk.
(4) You are kindly requested not to go out of your room in a night gown or with
slippers on.
(5) Please use portable phone in the lobby or courtyard, because sensor of fire
alarm might be mistaken when you use it in the room or corridor. |
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1-6 Maihama, Urayasu-shi, Chiba, Japan 279-0031
tel +81/(0)47/3551111 fax +81/(0)47/3547871
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